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General Info

Job Title

Clinical Pharmacist

Role

Clinical Pharmacist

Location

Phoenix , AZ

Description

All candidates MUST reside in AZ, IL, TN, or MD, and may need to go in the office at times. Preference will be given to candidates who are bilingual (with ALTA certification) in Cantonese, Korean, Mandarin, Russian, Spanish, or Vietnamese.

Hours:
The work hours required will require flexibility to work rotating shifts between the hours of 8:00am and 8:00pm CST, Monday through Friday. Extended hours and occasional weekends may be required as needed.

This job will have the following responsibilities:
  • Engage members telephonically and schedule pharmacist consultation appointments with members that participate in any of the clinical programs operationally supported by the Clinical Engagement Services Center.
  • Utilize prescription claims data to generate clinical recommendations according to Medication Therapy Management and Retrospective Drug Utilization Review program protocols providing clinical recommendations pertaining to, but not limited to, gaps in care, high risk medications, compliance and adherence, drug interactions, therapeutic substitution, and generic substitution
  • Assess medication regimen for unnecessary medications, ineffective medications, inappropriate doses, and adverse drug reactions.
  • Provide patient education on medication regimen and disease states.
  • Accurately document patient care notes and recommendations in an efficient, professional, concise and clear manner.
  • Keep current with new and emerging clinical trends
  • Active participation in departmental meetings to improve clinical programs and enhance processes
  • Follow all policies and procedures related to job
  • Meet productivity and performance expectations set forth by management.
  • Support Clinical Service Engagement team as needed for special projects
  • Other duties as assigned by Operations Manager
Qualifications & Requirements:
  • Bachelor's Degree in Pharmacy or PharmD
  • Current and unrestricted Pharmacist license in the state of residence
  • Strong knowledge of disease state management guidelines and the 5 Core Elements of MTM Services (1) Medication Therapy Review ? Comprehensive and Targeted, 2) Personal Medication List (PML), 3) Medication-Related Action Plan (MAP), 4) Interventions and Referrals, and 5) Documentation of Services and Follow-up)
  • Experience working remotely/independently within a cross functional team environment, self-directed with excellent organizational skills.
  • Ability to navigate approved MTM platforms and multi-task using multiple databases/platforms, and applications. Competent use of computers/technology.
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.
Preferred Qualifications:
  • PharmD
  • Certified Diabetes Care and Education Specialist
  • Bilingual (with ALTA certification) in Cantonese, Korean, Mandarin, Russian, Spanish, or Vietnamese
  • Additional Pharmacist License in good standing in Alabama, Kentucky, Louisiana, Oregon, or Tennessee
  • 2+ years Pharmacy work experience in retail / community pharmacy and / or PBM, but will consider new graduate experientials
  • Prior call center experience
  • Intermediate level skill in Microsoft Word, Outlook, and Excel
  • Bilingual in Spanish, Mandarin, Cantonese, Korean, Russian, Vietnamese, or Polish
  • ACPE MTM Specialist
  • Certified Geriatric Specialist
  • Board Certified Pharmacist
  • Candidate to live within a commutable distance of UnitedHealth Care office location
Soft Skills:
  • Demonstrates interpersonal, consultative, and problem-solving skills
  • Ability to ask questions to understand patient needs while having empathy and actively listening.
  • Strong telephonic skills
  • Ability to speak clearly and communicate with senior citizens and healthcare professionals.
  • Capable of defusing conflict appropriately with strong conflict management skills
  • Commitment to professionalism and a dedicated desire to advance patient care
  • Ability to interact cross-functionally within the organization
  • Excellent attention to detail, time management, organizational, and prioritization skills and ability to balance multiple priorities

General Requirements

Required Skills

Madication Therapy Management Retail Pharmacy Drug Utilization Review

Nice to Have Skills

Regulatory Compliance

Licenses & Certifications

RPh

Softwares

Excel Outlook

Type of Job & Compensation

What type of job is it?

Full-time

Pay for this job

$48.00 per hour

Availability needed for this job

Weekends required Monday to Friday

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